HOW MUCH DOES SHIPPING COST?
GUESS WHAT?! Shipping is FREE for all orders over $99.
Orders under $99 total will be charged a flat rate of $10.
HOW LONG DOES SHIPPING TAKE?
Yay! Your order will be processed and dispatched from our warehouse within 1 business day.
If your order is placed before 12noon it will be dispatched the same day.
We deliver Australia-wide via Australia Post so expect to receive a speedy delivery service. You should expect to receive your order within 1-2 business days.
Once your order has been shipped you will receive a confirmation email which will include your Australia Post tracking number.
If you have any questions about your order please email us at firstname.lastname@example.org or use the CONTACT US form via our website and our Customer Service Team will assist you asap with your inquiry.
WHAT IF MY GOODS ARE LOST OR DAMAGED UPON ARRIVAL?
If you order is lost or damaged in transit please email us at email@example.com or use the CONTACT US form via our website and our Customer Service Team will resolve this issue for you as soon as possible.
DO YOU OFFER INTERNATIONAL SHIPPING?
Unfortunately, we don’t internationally. We only ship to Australia-wide.
CAN I RETURN A PRODUCT?
If for any reason you're unsatisfied with your purchase due to a fault with the product please email us at firstname.lastname@example.org within 7 days to see if you qualify for a return.
Please ensure you attach photos and an explanation of any fault.